FAQs for the Edmonton Collision Reporting Centre by ASSI
1. What is a Collision Reporting Centre?
– A Collision Reporting Centre is a designated facility for the public to report traffic collisions. This helps fulfill both provincial legal obligations and insurance requirements.
2. When is it mandatory to report a collision?
– As per Alberta law, any collision resulting in injuries or if the combined property damage exceeds $2,000 among all involved vehicles must be reported to the police.
3. Where are the Edmonton Collision Reporting Centres located?
– Edmonton North: 15750 116 Ave NW, Edmonton, AB T5M 3S5. Phone: 780-452-1531.
– Edmonton South: 5805 87A St NW, Edmonton, AB T6E 5Z1. Phone: 587-758-9427.
4. What are the operating hours for these centres?
– Both centres are open from Monday to Saturday between 8 am to 8 pm, and on Sundays from 10 am to 6 pm. They remain closed on statutory holidays.
5. What should I do before visiting the Collision Reporting Centre?
– Ensure the collision does not fit the “Exceptions” criteria.
– If circumstances permit, move the vehicle off the road.
– Swap details with other involved parties (like names, addresses, insurance info, and more).
– Head to the Collision Reporting Centre with your vehicle and necessary documents (driver’s license, vehicle registration, and insurance).
6. Are there exceptions where I should contact the police directly instead of the Collision Reporting Centre?
– Yes, situations like injuries requiring hospital transport, significant property damage posing safety threats, involvement of criminal activity or certain official vehicles, and collisions with hazardous materials. However, sometimes the police may still redirect you to a CRC.
7. Can I report my collision online or over the phone?
– No, firsthand information and a physical inspection of the vehicle damage are required.
8. What’s the financial threshold for reporting a collision in Alberta?
– In Alberta, the collision must be reported if the combined damage is over $2,000, including property damage or injuries. If unsure about damage estimates, reach out to or visit the relevant CRC.
9. Can someone else report on my behalf?
– No. The actual driver at the time of the collision must complete the report.
10. Who determines who’s at fault?
– Fault is typically decided by insurance companies, based on local regulations.
11. Do I need to inform my insurance company?
– Absolutely. For Alberta, The Insurance Act specifies the requirement to notify the insurer about any collision causing damage or injury.
12. How soon should I report a collision??
– Ideally, immediately post-collision. In most scenarios, a window of 24 to 48 hours is given unless special circumstances apply.
13. Who is Accident Support Services and how is it funded?
– ASSI is a private entity that collaborates with police and insurers to help the public report collisions. It’s primarily funded by the insurance sector.
14. Will reporting a collision raise my insurance premiums?
– This varies and is best discussed directly with your insurance company or broker.
15. Can charges be pressed post-collision?
– This varies and is best discussed directly with your insurance company or broker.
16. Is a passenger in my car considered a witness?
– Typically, passengers are seen as involved individuals, not independent witnesses. It’s beneficial for passengers to jot down their perspectives for future use.
17. Where should I have my vehicle repaired?
– The choice is yours, but consulting your insurance company or broker can offer insights into preferred repair shops and quality guarantees.